DOCUMENT
HANDLING
Your invisible workforce.
Keeping things running smoothly and efficiently.
- Your office likely receives a constant stream of documents—by fax, mail, and electronically. Managing these records and importing them into EMRs, EHRs, pharmacy platforms, or other document systems can be both time-sensitive and costly when handled on-site.
- From prescription requests and corrections to STAT results and critical communications from other providers, timely processing is essential to keep your operations running smoothly. In a busy office where staff are juggling multiple responsibilities, this can be a major challenge.
- Our team ensures that all documents are accurately handled and uploaded into your system promptly—7 days a week, even when your office is closed. This means faster turnaround times, improved record accuracy, and better service for your clients.
Our Services Can:
- Minimize errors in document classification and filing
- Ensure real-time processing so documents are available in your system when needed
- Adhere strictly to your organization’s document handling protocols
- Save time and reduce costs, allowing your staff to focus on higher-value tasks
Working For You 7 Days a Week
Our service operates 7 days a week, independent of your regular office hours. This ensures faster turnaround times and timely access to results and documents—directly within your system—without relying on your in-house staff’s availability.
For specialty practices, inbound referrals can also be managed concurrent with the file import process if desired, meaning quicker turnaround on referrals to your practice(s). Certain jurisdictions require that referring offices be notified within a short time of receipt of a referral request. This is more easily managed out of office and away from the many distractions that occur during a normal office day.
We adhere to all
HIPAA and PHIPA
requirements.
