Self-Registration Kiosk

Every manually typed name, email, phone number, health card, and private insurance detail is a chance to get it wrong.

Front-desk staff checking in patients for routine visits spend real time, and every manual entry carries a real risk of error. See what manual check-in is costing you, and what letting patients enter their own information could recover.

Manual Today

Patient arrives for a routine visit

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Staff asks for name, contact, health card & insurance details verbally

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Staff types it in, typo or mishear possible

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Self Check-In

Patient arrives for a routine visit

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Patient enters their own details at the kiosk

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Data captured as typed by the person who knows it

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✓

Where manual check-in breaks down

Checking a patient in for a basic, non-complex appointment seems simple, but it still occupies staff time and still carries the risk of a small, costly mistake.

Spelling and hearing errors are easy to make

Similar-sounding names, unfamiliar spellings, and accents all make verbal intake more error-prone than most practices realize.

One wrong digit breaks the whole record

A single mistyped character in a phone number or email address means reminders, results, and follow-ups never arrive, and nobody notices until it's a problem.

Even simple check-ins occupy your team

Every basic, non-complex check-in still ties up a staff member who could be handling something that actually needs a human's judgment.

Errors cost more to fix than to prevent

Returned mail, bounced messages, and mismatched records are usually caught later, and correcting them takes longer than getting it right the first time.

Touch self check-in, no verbal handoff

Mishears or typos from staff

Verified

Data entered by the person who knows it best

Calculate what manual check-in is really costing you

Adjust the sliders to match your practice. This combines staff check-in time with the time spent finding and fixing inaccurate records.

Check-in Time

Basic, non-complex check-ins per week120

Average minutes per manual check-in4

Hourly cost of front-desk staff$22

Data Accuracy (*approximate)

Estimated share of manual entries with an error8%

*A wrong letter in a name, or a wrong digit in an email, phone number, or address.

Minutes to find & correct one inaccurate record12

Estimated Annual Cost at Stake

$11,348

In front-desk check-in time and time spent correcting inaccurate records.

8.0

Hours/week spent on check-in

9.6

Est. inaccurate records per week

Let patients enter their own information, accurately, the first time.

A self-registration kiosk that frees your front desk for the visits that actually need a human, and captures every detail the way the patient knows it.

Call us at 1.888.225.8310

Book a Discovery Call →